Overview
Onlineitools email marketing tools support
ONLY permission-based email
marketing practices. In this regard, onlineitools.com has implemented various policies and procedures that:
1. Help prevent onlineitools.com from being used for the purpose of unsolicited email campaigns.
2. Encourage permission-based marketing.
3. Respond to all complaints suggesting onlineitools.com has been used as a vehicle to send unsolicited email.
Spam is Unsolicited Email
Spam is unsolicited commercial email (UCE), junk mail or bulk mail that
has not been requested by the recipient. In addition to being perceived
as intrusive, irrelevant and often offensive, it is also typical
that spam emails do not contain an option to unsubscribe from the
mailing list. Simply put, spam is the opposite of permission-based
emails those that are requested, anticipated, personal and
relevant.
Preventing Unsolicited Emails Via Onlineitools
* Users of onlineitools.com must abide by a strictly enforced End User License Agreement.
Under the 'usage rules' section of the End User License Agreement, it clearly states our policy with respect to spam:
"End User represents, warrants, covenants that use of the services will only be in compliance with this Agreement and all applicable laws. With regard to email campaigns, the User specifically agrees not to:
1. Send unsolicited bulk email, for commercial or non-commercial purposes. Unsolicited bulk email is defined as email sent to more than 10 individuals without their permission."
* Onlineitools.com Users must also accept that an unsubscribe option will be automatically appended to every email sent via onlineitools.com. This is not an option. The unsubscribe message is always available in two ways so that recipients have the choice of clicking to unsubscribe or replying to the message itself. The latter option ensures that even offline readers can unsubscribe.
* When the unsubscribe option is requested by an email recipient, onlineitools.com automatically suppresses emails to that email address in future campaigns. Like above, this suppression feature is not an option.
In the event that an onlineitools.com User violates any one of our usage rules, or for any other reason deemed appropriate by onlineitools.com, onlineitools.com reserves the right to suspend or terminate, without notice, access to the onlineitools.com User's account and all related data.
Encouraging Permission-Based Marketing
* Onlineitools.com offers Users to create and manage "opt-in" contact lists. By building and using an "opt-in" contact list, onlineitools.com Users can be certain that they are sending emails to recipients that have expressly given their permission to do so.
* It is also important to note that contacts receiving email campaigns by Users of onlineitools.com will only see their names in the header - all other email addresses are not viewable which makes them safer from unsolicited email abuse via other recipients of the same email campaign.
Responding to Unsolicited Email Complaints
If a complaint is received regarding unsolicited emails being sent from our onlineitools.com tools, an immediate investigation is undertaken.
Initial Warning - The Onlineitools User is first notified that an unsolicited email complaint has been lodged against them and:
1. Reminded of the terms they accepted in the End User License Agreement.
2. Reminded that the complainant's email address will automatically be flagged for suppression if the complainant did unsubscribe.
3. Requested to manually remove the complainant's email address from their contact list if the address was not automatically suppressed because the complainant did not unsubscribe.
Follow-up Warning - If the complainant persists, or if there are multiple complaints, a second warning is issued. The onlineitools.com User is again reminded of the End User License Agreement. Additionally, the onlineitools.com User is advised that if they are unable to abide by these terms, they should discontinue using the onlineitools.com newletter tool.
Final Notice - If notifications of unsolicited emails continue and remain unaddressed after the follow-up warning, the onlineitools.com User's account privileges will be suspended and eventually terminated.
Think You've Been Spammed?
1. Immediately unsubscribe using the "unsubscribe" option of your choice in the email.
2. Forward the unsolicited email to
abuse@onlineitools.com and provide any other information that you believe may help us in our investigation.Onlineitools.com takes permission marketing very seriously. Thank you for reviewing our Anti-Spam Policy.